I have heard it said that if you want to know the health of an organization’s top leadership, you don’t have to look any further than the “lowest” level of the organization. If you want to know how a CEO runs her company, simply ask the janitor how he feels about his job. You might think this is extreme, and many would agree with you. But all culture in an organization has to come from somewhere (or someone), and eventually there’s only one person responsible. As John Maxwell so adequately puts it, “Everything rises and falls on leadership.”
It’s funny how small, seemingly insignificant things are often indicators of the core beliefs and esteemed virtues of even the largest corporations. Culture is contagious, and culture comes directly from the leaders in an organization.
The interesting thing about this principle is that it’s also true in the context of relationships: the small, “insignificant” things are indicators of bigger, more important things. If you want to know the health of a relationship, simply look at the “small stuff” and you’re likely to see evidence of what’s at the core. Continue reading “Top to Bottom, Big to Small”